The next development in marketing is barreling toward us, and it’s
going to be an experience.
Until now, the mantra has been, “Content is King,” but from now on
it’s “We Know Where You Live.” “Content” is still getting lip service, but
what’s going to be moving things from here on is DATA: all the information
they’ve been accumulating about you, eavesdropping on your Internet inquiries,
conversations, comments, and purchases, cross-linked to your gender, age, Zip
Code, family status, and the location of your tattoos.
Marketing through mass media has been declared dead. By the data
people. Literally. The head of a marketing automation company is quoted as saying exactly that, and that we're entering the age of automated data-driven marketing (see a possible agenda there?) He calls it "engagement" and "personalization.” Marketers must now “personalize”
their marketing messages. But if you think you know what that means, think
again. Here’s how that industry insider sees it.
"This hyper-connected world could even see marketers putting personalized messages on a pill bottle for a particular consumer just as easily as sending an email today."
"This hyper-connected world could even see marketers putting personalized messages on a pill bottle for a particular consumer just as easily as sending an email today."
Won’t Ms Consumer be thrilled to find that some marketer knows she’s
taking erythromycin for her chlamydia
trachomatis? What would the marketer offer her, with what message, in this
terrific new medium? An Internet dating service, maybe? And this is the
industry that likes to call traditional advertising intrusive.
Like many other technologies, this one is going to be pushed beyond
its reasonable boundaries, because we can
do it! Forget the NSA; this is where your privacy is really being trashed. Those pitches for vegetable choppers and grout cleaner that kept
interrupting your late-night TV movie? You’re gonna look back at them
nostalgically when this hits.